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Posted on 8 เม.ย. 2568
64587
Last time, I talked about the types of post-rental services
which are Property Management (PM)
and Tenant Management Service (TMS).
Many people wonder:
how are these two services different?
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The terms PM and TMS may sound similar,
but in reality,
their scopes of work are quite different.
Today, let's compare their differences clearly.
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Property Management
has a broad scope,
covering all aspects of real estate.
It focuses on overall property care,
such as buildings, houses, condominiums, dormitories,
or investment properties.
Examples of related tasks:
✅ Rent collection
✅ Issuing invoices
✅ Maintenance and repairs
(both short-term and long-term)
✅ Regular property inspections
✅ Budget planning
✅ Accounting and financial reporting
✅ Finding new tenants
✅ Lease agreement handling
✅ Handling complaints and disputes
✅ Coordinating with contractors,
garden care companies,
or security services, etc.
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The focus is mainly on managing "property",
e.g. an entire condo building, a rental villa, or an apartment complex.
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👥 Tenant Management Service (TMS)
has a narrower scope,
focusing specifically on "tenant care".
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Examples of related tasks:
✅ Coordinating with tenants regarding issues
like power outages, water leaks, etc.
✅ Answering tenant questions or providing information
✅ Handling paperwork such as lease renewals
✅ Managing tenant move-in/out
✅ Resolving conflicts between tenants
(in cases managing multiple units)
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Sometimes includes lifestyle support services
like housekeeping, laundry, etc.
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Often used in long-term rentals
where owners are not based locally —
e.g. foreign owners renting out condos in Thailand.
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#Simple Summary
Property Management
Scope: Broad (property-focused)
Main goal: Maintain property condition and returns
Best for: Owners who want full hands-off management
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Tenant Management Service
Scope: Narrow (tenant-focused)
Main goal: Ensure tenant satisfaction
Best for: Owners who self-manage property
but want help managing tenants
.
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The rates of PM and TMS
differ based on the scope of services.
Generally,
PM fees are higher
because they cover more areas,
while TMS fees are lower
as they only focus on tenant-side support.
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Typical PM rates in Thailand:
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Usually 5%–10% of monthly rent
or fixed monthly fees
ranging from 5,000 – 25,000 THB
depending on property size.
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Complexity
and property type —
e.g. a one-bedroom condo
vs a multi-storey office building —
affect the rate.
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For large properties or multiple units,
there might be annual service fees +
additional operational charges
(e.g. gardening, system maintenance, etc.).
.
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💼 Typical TMS rates in Thailand
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Usually 2%–5% of monthly rent
or fixed monthly fees per unit
from 1,500 – 5,000 THB,
depending on agreement.
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Some companies offer special prices
for owners with multiple units
in the same project,
e.g. multiple rooms in the same condo building.
.
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Example:
If you own a condo unit rented at 20,000 THB/month:
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Property Management
service fee might be 1,500 – 2,000 THB/month
.
Tenant Management
might be only 800 – 1,200 THB/month
.
Most agents nowadays
actually operate more like TMS.
The pricing
also resembles a half-month commission in year 2
(less overall return too).
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But the difference is:
TMS is a defined agreement
signed on rental contract day,
and payment is made then.
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Whereas most agents currently
start working for free
and hope in year 2
the tenant renews
and the landlord agrees to pay.
#PityThaiAgents
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