EndOfTheMiddleAgent: When the Golden Era of Real‑Estate Intermediaries Nears Its End

A Big‑Picture Analysis of Thai Real‑Estate Agents’ Business Being Shaken by Tech & New Buyer Behaviour

post date  Posted on 19 Nov 2025   view 156693
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“End of the Middleman” (#EndOfTheMiddleAgent)

I saw your headline “The End of the Middle Class” which went viral.
It gave me the idea to write an article titled
#EndOfTheMiddleAgent (Real‑Estate Agent)
.
.
Here is a summary of the big picture in the real estate world
that I had the chance to collect data on
which clearly reflects the pulse of the agent business in Thailand
and it is telling us
“The golden era of the middleman… is nearing its end”.
.
Not just because the real estate market is contracting
But because the entire game board structure
is being changed by technology
and new generation consumer behaviour.
.
Overview: The crisis of the real‑estate middleman
trapped in a “two-layer” trap.
.
Layer one: Increased competition
Even though commission looks like a nice percentage
But when compared with the number of competitors – old players, new entrants
freelance, in‑house teams, developer’s agent arms, foreign agents
.
The actual chance of closing a sale per month
Is shrinking alarmingly
Average monthly income in reality
May not be as high as before.
.
To succeed a deal now
Costs are higher
Competition higher
Especially in major cities.
.
Layer two: Waves of technology and platforms
If in the past agents competed through
Connections and Data
Today that information
Is being opened up to buyers‑sellers directly via online platforms
And now AI is rapidly replacing the “mind‑work” of agents. Medium+2Dinamicka Development+2
.

  1. The way of “the more you work, the more your income shrinks”
    Commission is being squeezed
    As platforms emerge
    Sellers can post listings themselves
    Agents must compete by lowering commission
    To keep clients or close deals quickly
    Which reduced numbers
    Immediately cutting profit.
    Costs of client acquisition are rising
    Online advertising costs rising continuously
    But buyers have more options
    And spend more time comparing
    Which makes conversion rates lower than before.
    .

  2. Wave of AI and disruption faster than you can adapt
    AI replaces analyzing and negotiating processes
    From price evaluation, market analysis
    To drafting contracts
    Everything can be done in seconds
    What was once “agent’s exclusive knowledge”
    Becomes a free function in an app. Blue222+1
    Zero‑Commission and Self‑Service models
    Platforms emerge that let buyers and sellers deal directly
    Without middleman
    Charging flat low service fees rather than huge commissions.
    A re‑layering of roles in the future: “agents” might be only four types:

  3. Platform Owners – system owners centralising data & AI

  4. Agentic AI Agents – agents using AI and automation as “arms & legs”

  5. Specialist Human Touch – agents selling experience & premium relationships (Luxury, Investment)

  6. The Displaced – those who do not adapt and are left behind.
    .

  7. New model: When buyers no longer need a middleman
    Buyer behaviour shift:
    New‑generation buyers grew up with on‑demand information
    They don’t want to wait for an agent to send data
    They want to click and know everything instantly.
    Value shifts:
    Instead of viewing agents as “gatekeepers to dream deals”
    Some buyers now see them as “unnecessary cost”.
    Skill gap:
    Most agents still rely on old‑school selling skills
    While the market demands
    Data‑driven advisory
    Which AI can already do instantly. Validum Real Estate Training
    .

  8. Opportunity in a world where middlemen are disappearing
    Human touch that money cannot buy:
    In Luxury market or Asset Investment
    Relationships & trust
    Are still the final fortress
    That AI cannot replace.
    Platforms that we own:
    Agents who band together to build their own Marketplace or Data Platform
    Will gain bargaining power and won’t be “system employees” of big players.
    Data‑Driven Advisory:
    From seller to strategic advisor of real estate investment
    Using data & AI to plan for clients in depth.
    AI‑Detox Experience:
    In an era where everything is automated
    “Experiences created by real humans”
    Will become premium products
    Agents who focus on house tours as events
    Create stories and provide deep knowledge
    Will stand out.
    .

  9. Conclusion: From victim to game‑maker
    If you still think this disruption is just temporary
    You must rethink
    Because this is the “new market structure”
    Being built to replace the old system.
    The only survival route is transforming from “middleman” who waits for commission
    Into “system maker” or “Agentic AI Agent”
    Who uses AI and data as a power boost
    And sells what big platforms cannot deliver:
    Relationships, trust, and unique experience.
    .
    Therefore, on the day the market is pushing out middlemen
    We have two choices
    #LeaveTheField
    or
    #BuildANewField we own.
    .
    Join the discussion at
    https://www.facebook.com/Ex.MatchingProperty/posts/pfbid02MTUF6HcX

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