WeChat ID :
“End of the Middleman” (#EndOfTheMiddleAgent)
I saw your headline “The End of the Middle Class” which went viral.
It gave me the idea to write an article titled
#EndOfTheMiddleAgent (Real‑Estate Agent)
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Here is a summary of the big picture in the real estate world
that I had the chance to collect data on
which clearly reflects the pulse of the agent business in Thailand
and it is telling us
“The golden era of the middleman… is nearing its end”.
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Not just because the real estate market is contracting
But because the entire game board structure
is being changed by technology
and new generation consumer behaviour.
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Overview: The crisis of the real‑estate middleman
trapped in a “two-layer” trap.
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Layer one: Increased competition
Even though commission looks like a nice percentage
But when compared with the number of competitors – old players, new entrants
freelance, in‑house teams, developer’s agent arms, foreign agents
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The actual chance of closing a sale per month
Is shrinking alarmingly
Average monthly income in reality
May not be as high as before.
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To succeed a deal now
Costs are higher
Competition higher
Especially in major cities.
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Layer two: Waves of technology and platforms
If in the past agents competed through
Connections and Data
Today that information
Is being opened up to buyers‑sellers directly via online platforms
And now AI is rapidly replacing the “mind‑work” of agents. Medium+2Dinamicka Development+2
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The way of “the more you work, the more your income shrinks”
Commission is being squeezed
As platforms emerge
Sellers can post listings themselves
Agents must compete by lowering commission
To keep clients or close deals quickly
Which reduced numbers
Immediately cutting profit.
Costs of client acquisition are rising
Online advertising costs rising continuously
But buyers have more options
And spend more time comparing
Which makes conversion rates lower than before.
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Wave of AI and disruption faster than you can adapt
AI replaces analyzing and negotiating processes
From price evaluation, market analysis
To drafting contracts
Everything can be done in seconds
What was once “agent’s exclusive knowledge”
Becomes a free function in an app. Blue222+1
Zero‑Commission and Self‑Service models
Platforms emerge that let buyers and sellers deal directly
Without middleman
Charging flat low service fees rather than huge commissions.
A re‑layering of roles in the future: “agents” might be only four types:
Platform Owners – system owners centralising data & AI
Agentic AI Agents – agents using AI and automation as “arms & legs”
Specialist Human Touch – agents selling experience & premium relationships (Luxury, Investment)
The Displaced – those who do not adapt and are left behind.
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New model: When buyers no longer need a middleman
Buyer behaviour shift:
New‑generation buyers grew up with on‑demand information
They don’t want to wait for an agent to send data
They want to click and know everything instantly.
Value shifts:
Instead of viewing agents as “gatekeepers to dream deals”
Some buyers now see them as “unnecessary cost”.
Skill gap:
Most agents still rely on old‑school selling skills
While the market demands
Data‑driven advisory
Which AI can already do instantly. Validum Real Estate Training
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Opportunity in a world where middlemen are disappearing
Human touch that money cannot buy:
In Luxury market or Asset Investment
Relationships & trust
Are still the final fortress
That AI cannot replace.
Platforms that we own:
Agents who band together to build their own Marketplace or Data Platform
Will gain bargaining power and won’t be “system employees” of big players.
Data‑Driven Advisory:
From seller to strategic advisor of real estate investment
Using data & AI to plan for clients in depth.
AI‑Detox Experience:
In an era where everything is automated
“Experiences created by real humans”
Will become premium products
Agents who focus on house tours as events
Create stories and provide deep knowledge
Will stand out.
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Conclusion: From victim to game‑maker
If you still think this disruption is just temporary
You must rethink
Because this is the “new market structure”
Being built to replace the old system.
The only survival route is transforming from “middleman” who waits for commission
Into “system maker” or “Agentic AI Agent”
Who uses AI and data as a power boost
And sells what big platforms cannot deliver:
Relationships, trust, and unique experience.
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Therefore, on the day the market is pushing out middlemen
We have two choices
#LeaveTheField
or
#BuildANewField we own.
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Join the discussion at
https://www.facebook.com/Ex.MatchingProperty/posts/pfbid02MTUF6HcX