Understand Agent Roles: What Are Lead, Refer, and Co-Broke? Read Before You Get Misled!

A Professional Agent’s Guide: Avoid Being Taken Advantage of and Collaborate Properly

post date  Posted on 17 Apr 2025   view 21111
article

I feel that many people are misunderstanding

about working as an agent.

Let me summarize it this way.

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Point 1

#Presenting a property for consignment

If any agent

presents a property

to another agent

to help find a buyer

(perhaps because they're not familiar with the area / inconvenient / too busy / whatever the reason may be)

.

In agent work,

this is called "leading a property."

A referral fee of 10% (from a 3% commission) is given

when the deal is closed.

.

But if there has already been some discussion with the owner

and an Exclusive contract (closed contract) is signed,

that is called “Refer.”

We give a referral fee of 20% (from a 3% commission)

when the deal is closed.

.

This is the general etiquette

that every agent should know.

.

Submitting a property to ask for help finding a buyer

and then asking to split 50/50,

even though this is actually considered leading a property.

.

After explaining as above,

it turns out to be viewed as

trying to take advantage of the one who proposed the property.

On the contrary,

I see it as the other party taking advantage of their colleagues as well.

.

(I won’t continue marketing that property because analyzing and marketing a property effectively takes time and significant investment to ensure results. And I don’t just post on free websites as many people think.)

.

I’ll keep that property

quietly somewhere deep in a hard disk

until a client approaches me,

and that property happens to match exactly what they want.

Then, I’ll bring it out to present,

and we’ll split the commission 50/50.

(But I don’t remember every single property that’s been given to me... just take your chances.)

.

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Point 2

#Co-working (Co-Broke/Co-Agent/Co-work)

Co-agent work is

one side has the property,

the other side has the client.

They work together

to close the deal.

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#It does NOT mean taking another agent’s property to market it further.

That’s called “shortcutting” or “being lazy.”

Nowadays, I see many agents and even big-name companies

doing this a lot.

Plus, they even lower the price below what the owner actually gave,

just to lead clients directly to themselves.

.

People take the time to dress up,

drive to meet the owner, take photos, edit photos beautifully

to make the listing appealing.

It’s not for you guys to right-click,

hit save as,

and repost.

.

If I can clearly identify that a property

belongs to my company

and I have never given permission to market it further,

I consider that a “copyright infringement with legal penalties.”

.

Every detail

can be identified through big watermarks

or metadata embedded in images and videos.

Even if someone uses software to remove the watermark,

the metadata, which is like DNA in the image,

you can’t modify it.

(Recently you might notice I always include watermarks.)

.

I emphasize to my team that

if you want to use the owner’s images to market,

always get permission

in writing first.

Do not let rights violations happen.

.

Doing it the first time, it’s fine, let’s say it’s ignorance.

But if it’s done repeatedly and becomes a habit,

I will take legal action as an example case

and set a professional standard for agent work.

.

Don’t think that

deleting photos later,

destroying evidence,

will end it.

.

Legally,

there are still ways

to sue for damages anyway.

(Back when I worked in CG for films, I gained a lot of knowledge about copyrights.)

.

If you want to be a successful agent or broker,

this kind of thing should not be done.

It’s disrespectful

and a severe breach of ethics.

#PleaseKeepInMind

#SpendTimeLearningProperlySoYouUnderstandLikeOthers

.

Short additional summary:

#Ex1

B presents a property to A to help sell = Lead

#Ex2

B presents a property to A to help sell,

already talked to the owner,

but in the end “no” exclusive contract = Lead

#Ex3

B presents a property to A to help sell,

already talked to the owner,

and finally “has” an exclusive contract = Refer

#Ex4

A announces looking for a property, B proposes = Co

#Ex5

A markets a property, B has a client = Co

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References

Agent Code of Ethics by Thai Real Estate Broker Association

https://www.treba.or.th/agents-ethics/

Co-broking in real estate

http://www.rininspired.com/.../%E0%B9%82%E0%B8%84%E0%B8.../

Learn about the word refer

https://www.youtube.com/watch?v=9ipdDzjvS1s

Broker working styles

https://estatecorneragency.com/news-article/th/news.php...

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Join the conversation at

https://www.facebook.com/Ex.MatchingProperty/posts/pfbid0nj4DZRx8UA8oj4nST7AXpxkiZXryGMdMUz9LmRr2WvL3nCitKFj4EE6ZyEf9w3FPl

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